Terms of service
Terms of Service
OVERVIEW
Welcome to natOnat. The terms "we", "us", and "our" refer to natOnat. natOnat operates this store and website, including all related information, content, features, tools, products, and services provided to you, the customer (collectively, the "Services").
natOnat is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced in these Terms, describe your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully before using our website or placing an order. They include important information regarding purchases, returns, disclaimers, limitations of liability, and other terms governing your use of the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are legally permitted to enter into agreements under the laws applicable to you.
When using our Services or placing an order, you may be asked to provide information such as your name, email address, billing information, payment information, shipping address, and telephone number.
You represent and warrant that the information you provide is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the security of any account credentials associated with your account and for activities carried out through your account.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to provide accurate descriptions, images, specifications, and representations of our products on our website.
However, colors and product appearance may vary depending on your device, display settings, lighting, and other factors.
Product information, descriptions, specifications, availability, and pricing may be updated or changed from time to time.
We reserve the right to discontinue products or limit quantities available for purchase when necessary.
SECTION 3 – ORDERS
When you place an order through our website, you are submitting a request to purchase the products selected by you.
natOnat reserves the right to accept, decline, or cancel an order when necessary, including in cases involving product availability, pricing errors, payment issues, suspected fraudulent activity, or other legitimate reasons.
Your order is considered accepted when natOnat confirms the order.
If we need to cancel or modify an order, we will attempt to contact you using the contact information provided with the order.
Please review your order carefully before completing your purchase.
Returns and refunds are governed by our Return and Refund Policy.
You agree that purchases made through our website are for personal or household use and not for unauthorized commercial resale.
SECTION 4 – PRICES AND BILLING
Product prices, discounts, promotions, and offers may change without notice.
The price charged for your order will be the price displayed at the time the order is placed, subject to any applicable correction of pricing errors.
Shipping charges and any applicable taxes or other charges will be displayed during checkout where applicable.
Promotions may have additional terms and conditions. If a promotion has terms that conflict with these Terms of Service, the specific promotion terms will apply to that promotion.
You agree to provide accurate and complete payment and contact information when placing an order.
You authorize the applicable payment provider to process charges associated with your purchase.
SECTION 5 – SHIPPING AND DELIVERY
natOnat delivers travel accessories to customers in Egypt.
Our standard shipping fee is 100 EGP across Egypt, unless otherwise stated during checkout or as part of a specific promotion.
Delivery times may vary depending on the destination, order processing, courier operations, and circumstances outside our control.
Any delivery time displayed or communicated is an estimate and is not guaranteed unless expressly stated otherwise.
natOnat is not responsible for delays caused by shipping carriers, incorrect or incomplete delivery information provided by the customer, or circumstances outside our reasonable control.
For more information, please see our Shipping & Delivery information.
SECTION 6 – INTELLECTUAL PROPERTY
The Services and their contents, including but not limited to natOnat trademarks, names, logos, product designs, text, photographs, graphics, videos, audio, product descriptions, website design, and other materials, are owned by natOnat or its licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal and non-commercial purposes.
You may not reproduce, distribute, modify, copy, publicly display, publish, sell, or create derivative works from our website content or intellectual property without our prior written permission, except where permitted by applicable law.
The natOnat name, logo, product names, designs, and other brand elements may not be used without prior written permission from natOnat.
All rights not expressly granted under these Terms are reserved by natOnat.
SECTION 7 – THIRD-PARTY SERVICES AND TOOLS
Our Services may include features, applications, payment services, or other tools provided by third parties.
Third-party services may be subject to their own terms and policies.
We do not control all third-party services and are not responsible for their independent operation, content, policies, or practices.
Your use of third-party services may be subject to the terms and conditions of the relevant third-party provider.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links or references to websites or services operated by third parties.
These links are provided for convenience and do not mean that natOnat endorses or controls those third-party websites or services.
We are not responsible for the content, accuracy, security, privacy practices, or availability of third-party websites.
If you access a third-party website, you do so at your own risk and should review that website's terms and policies.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
natOnat is powered by Shopify, which provides the ecommerce platform used to operate our online store.
However, purchases made through our website are transactions between you and natOnat.
Shopify provides the technology and platform that enables us to operate the Services but is not the seller of the products purchased from natOnat.
SECTION 10 – PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
Because our store is powered by Shopify, Shopify may process certain information as necessary to provide the ecommerce platform and related services.
For additional information regarding the handling of personal information, please review our Privacy Policy.
SECTION 11 – FEEDBACK AND REVIEWS
If you submit reviews, feedback, suggestions, photographs, or other content to natOnat, you represent that you have the necessary rights to submit that content.
By submitting such content, you grant natOnat a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish, display, and distribute that content for purposes related to operating, improving, and promoting our Services, subject to applicable law.
You must not submit content that infringes the rights of another person, violates applicable law, contains malicious software, or is misleading, abusive, defamatory, or otherwise unlawful.
natOnat reserves the right to remove content that violates these Terms or applicable law.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.
We reserve the right to correct errors, update information, or cancel affected orders where information is inaccurate.
If an order is affected by a material error, we will make reasonable efforts to notify you using the contact information provided with the order.
SECTION 13 – PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use the Services:
- For any unlawful or fraudulent purpose.
- To violate applicable laws or regulations.
- To infringe intellectual property or other rights belonging to natOnat or another person.
- To submit false or misleading information.
- To impersonate another person or entity.
- To interfere with the operation or security of the Services.
- To transmit malicious code, viruses, or other harmful software.
- To gain unauthorized access to our systems or accounts.
- To reproduce, copy, scrape, or commercially exploit our website or its content without permission.
- To interfere with security, authentication, or access-control measures.
We reserve the right to restrict or terminate access to the Services where reasonably necessary because of a violation of these Terms or applicable law.
SECTION 14 – TERMINATION
We may suspend or terminate access to the Services where permitted by applicable law if you materially violate these Terms or misuse the Services.
Termination does not affect rights or obligations that arose before termination or provisions that by their nature are intended to continue after termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
We do not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.
We make reasonable efforts to provide accurate information but do not guarantee that all information available through the Services will always be complete, accurate, or current.
Nothing in these Terms excludes or limits any consumer rights, warranties, or protections that cannot legally be excluded or limited under applicable law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, natOnat and its applicable partners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the Services or products purchased through the Services.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
SECTION 17 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your material violation of these Terms, your unlawful use of the Services, or your infringement of the rights of another person.
Nothing in this section limits any rights or protections that cannot legally be limited under applicable law.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in effect.
SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with the policies referenced in them, constitute the agreement governing your use of the Services, subject to applicable law.
SECTION 20 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.
natOnat may assign or transfer its rights and obligations in connection with the operation or transfer of its business, subject to applicable law.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to natOnat and its customers.
Any disputes shall be subject to the jurisdiction of the courts having lawful jurisdiction over the matter, subject to any mandatory consumer rights or protections applicable to you.
SECTION 22 – CHANGES TO THESE TERMS
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace portions of these Terms by posting an updated version on our website.
Any material changes will be handled in accordance with applicable law.
Your continued use of the Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.
SECTION 23 – CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
natOnat
Email: Info@natonat.com
Address: natOnat – Journalists Mall, North Investors, New Cairo, Egypt